Bryan Wenzel Systems Administrator Address: 4732 SE 48th St, Oklahoma City, OK 73135 Phone: 561-846-9811 E-mail: BryanWenzel@Gmail.com A fast-paced, challenging Systems/Network Administrator position that leverages 25+ years in I.T. to apply creative solutions to unique problems. Fixing broken hardware, tinkering, and solving the complex intricacies of the day-to-day for users - at the end of the day, it's all about how users use technology to perform more efficiently when on the clock, and how can I make that more efficient. Some times, it's busting out the ladder and climbing into the rafters; some times, it's pulling new cable runs or ripping out existing wiring; some times, it's adjusting what is in place so that a more appropriately skilled group can take over & perform better. Its about identifying what is the best solution for a given problem / situation and resolving accordingly. Its good analysis & better decision making. The Subject Matter Expert isn't always the most popular person in the room after the cost of a resolution is brought to bear! Skills *Rolling out & updating firewalls (SonicWall, Meraki, Watchguard, etc), VPNs, encryption & shares administration *Linux - Ubuntu daily use as a workstation (I'm a big fan of Mint, but not to the engineer depth) *Windows Servers 2000 & Active Directory 1.0 -> Server 2022 & AD 2.0, inc migrations across versions; some 2012; 2019 + newer in production as needs dictate in real time *Exchange 2003 -> 2013 on premise; 2013/ inc live migration to Hosted 365 on Azure AD *Windows workstations & gaming centers – Win 3.1/DOS up through Windows 10/11, daily use troubleshooting & break/fix *Virtualization - VMWare (through 5.x), Citrix (back when that was a thing), Oracle VirtualBox (daily use) & Hyper-V *Imaging solutions & patching - GhostCasting, Acronis Imaging, Windows Imaging via SCCM, VHD/VDI direct importing Work History 2022-12 - 2023-12 Security & Systems Data Analyst INSIGHT GLOBAL Analyzing existing infrastructure and preparing remediation plans for removing old kit, patching existing machines into more usable time for the users, and pushing patches & updates to all existing hardware platforms Updating outdated OSes to usable and current stages for production use Creating plans for the removal of existing and now-obsolete technologies (i.e Citrix, SQL, 7.x/8.x workstations) with current hardware & software while maintaining user function at the order fulfillment centers worldwide (Mexico, China, Pakistan, & the EU). Contract completed 2022-05 - 2022-11 PATCH MANAGEMENT ENGINEER CONVERGE TECHNOLOGY SOLUTIONS Bringing datacenter operations and support pcs up to date; controlling software updates & OS patches for critical vulnerabilities and updating all applicable hardware to current, regardless of OS spec - contract completed 2017-04 - 2021-11 SYSTEMS ADMINISTRATOR TRADITIONS SPIRITS Full network update/replacement on all server platforms Complete firewall & network security rebuild from ground up (Sonicwalls) Exchange Services Host management via Intermedia Configure & run Help Desk/user ticketing system as half of the IT staff for ~1000 employees All tech support, phone calls, levels 1 & 2 deskside work Lots of site travel and remote hand-on work with all configurations & facilities set up by hand 2014-10 - 2016-06 SYSTEMS ADMINISTRATOR ARRAY TECHNOLOGY Active Directory upgrades 2003-2008R2/2012 AD on premise migration to Azure AD Exchange 2007/2010 migration to Office 365 Manage entire Help Desk/user ticketing system All tech support, phone calls, levels 1 & 2 deskside work Heavy use of virtualization (Hyper-V and VMWare) & hosted environment with RDP access (AWS) Managing trust relationships across multiple subdomains and physical locations via AD authentication 2013-06 - 2014-07 FIELD SUPPORT ENGINEER LAN INFOTECH All things requiring hands-on, getting-dirty support that could not be resolved via remote connection: Hung servers, new buildouts, print feed issues, industrialproduction challenges, wiring issues & changes, backup tape swaps, internal hardware failures, etc Heavy use of Active Directory for access control and environment management via Group Policy and various scripting languages (i.e ScriptLogic, Powershell, etc) Managed A/V suite rollouts & incident cleanups (via Symantec, McAfee) Extensive hands-on troubleshooting & repair of office imaging equipment (copiers, scanners, faxes, etc). 2012-08 - 2013-04 NETWORK ENGINEER / SYSADMIN SWISS WATCH INT'L Physical security for all workstations via group policy and scripting for jewelry warehouse & distribution facility Daily backup system management & media offsite storage (father/grandfather/child rotation) for live website Analog phone system maintenance & expansion Managed SQL storage and log file rollbacks All user workstation issues/Help Desk tickets, including new machine design & backward compatibility tests First AD 1.0 (2003) to 2.0 (2008R2) in-production migration 2011-11 - 2012-07 SYSTEMS ADMINISTRATOR DIGITAL INVESTMENT PARTNERS Tech startup heavily leveraged in service/application hosting and end-user support; laid off all employees when the service contract work was unable to meet cash flow monthly goals & closed Heavy comparison & use of Citrix Xen & Hyper-V in production environments Active Directory management & small office security, LAN design Firewall/router configuration for a shoestring budget & tiny user base. 2007-09 - 2011-10 SYSTEMS ADMINISTRATOR BECKER & POLIAKOFF, P.A. Part of a dozen-member team, I worked to fully support in-house hardware, software, and helpdesk procedures for over a thousand workstations, a hundred servers, and branch offices on three continents 150+ separate applications deployed into the environment of an international civil and criminal law firm with over 400 attorneys Branch office locations in 3 states, and 20+ buildings Migration from AD 1.0 (Win2k/2003) to 2008R2 and the 'new' Office layouts….Office 2007 and the ribbon foisted upon paralegals and secretaries all over the world Analog PBX work (down to cross connecting at 66 blocks) & Asterisk up through digital hosted PBXs In-house Exchange management with extensive AD & plugin testing for Outlook clients via Desktop Authority In-depth printer repair and configuration changes for a multinational law firm: daily repair, maintenance, and upkeep in a high availability environment (with a zero-downtime requirement where every page is literally money) 2004-07 - 2007-09 NETWORK ADMINISTRATOR MEDVANCE INSTITUTE Promoted from level 1 phone support to Network Admin in under 8 months Full rollout of AD 1.0 (Win2k from NT 4) across entire school system Up to 16 campuses in 7 states - alone - All trouble ticket & Help Desk/tech support call resolution responsibility All workstations, labs, student classrooms, and Corp Office from 9x to 2000 Sole IT employee (save Director) in entire enterprise Heavy emphasis on data replication, DR, and proper shared access with security across multiple physical locations HIPPA and Hurricanes, power outages, multiple network reconfigurations on the fly Also structural power systems, HVAC, security systems, and physical security concerns 1999-11 - 2003-10 QUALITY ASSURANCE / LEVEL 3 TECH SUPPORT COMMAND SOFTWARE SYSTEMS Lead Win2K QA for an anti-virus software company - workstation and server builds Tech support for all Windows-based operating systems and hardware/software configurations back to 9x and ME Closed beta of 2K and what would become Active Directory & all workstation interactions 2 years lead Netware server QA (3.x, 4.x and 5.x + Groupware) Made CNN during ILoveYou, Anna Kournikova, Melissa, Nimda, Code Red, etc Further detailed information and full references are available upon request.